Licensed Practical Nurse– Job Description

Employment Type: Full-Time, Non-Exempt
Level: Associate
Location: Minneapolis Metro, MN
Compensation: Starting at $22/hour, based on experience

Who we are:

At Herself Health, we're on a mission to help women get more life out of life, together. We are building a new model of primary care for women 65+ to solve long-standing problems: rushed appointments, long wait times, and care that's generalized rather than specialized towards women’s needs later in life such as post-menopausal care, bone density, weight management, and mental, social and emotional well-being.

Our patient-centric Primary Care clinics are dispersed across Minneapolis/St. Paul, MN. We are thrilled to serve the Twin Cities metro and Eagan. Our team of 100+ colleagues is on a mission to innovate the primary care landscape for women 65+. We’re seeking like-minded individuals who share in this passion to join us!

About you:

As we grow our early team, we are seeking strategic thought leaders who have a passion for building and innovating. We foster a culture of collaboration, excellence and the willingness to roll up our sleeves and learn as we grow. We have a customer first mindset, and we are looking for team members who share that. Our ideal candidates have strategic prowess and the ability to use data to build best practices and implement great ideas in collaboration with our team and our community.

About the Licensed Practical Nurse (LPN) role:

The Licensed Practical Nurse will be responsible for providing clinical, clerical, and technical support to assist the physicians (MD/DO) and Advanced Practice Clinicians (NP/PA) in the primary care setting. This person will be responsible for working with the Herself Health clinical team to provide outstanding patient care, communication, and outcomes. The LPN will play a vital role in establishing relationships with patients and ensuring every patient feels supported, heard, and trusted.

Shift information:

This position is full-time and will work 10-hour shifts.

Clinic Locations:

• Highland Park Clinic | 2004 Ford Pkwy, Saint Paul, MN
• Crystal Clinic | 5200 Douglas Dr N., Minneapolis, MN
• Lyndale Clinic | 5450 Lyndale Ave S., Minneapolis, MN
• Rosedale Clinic | 2401 Fairview Ave N #145, Roseville, MN
• Eagan Clinic | 2000 Rahncliff Ct #400, Eagan, MN

Core Responsibilities

• Schedule patient appointments immediately following clinic visits, or via phone or portal.
• Ensure all forms, consents, and billing requests are reviewed and completed by patients.
• Protect patients' rights by practicing HIPAA and maintaining patient confidentiality.
• Obtain blood samples via venipuncture - phlebotomy skills are required.
• Perform data entry in EMR, including prepping EMR for the visit with upcoming or overdue preventative maintenance flags including immunizations and screenings.
• Review current medications, update medication list and prepare medication orders for refills and signature by the provider.
• Measure and record patient vital signs in the EMR.
• Prepare equipment, instruments, and patients for examinations; assist providers with exams, procedures, and medical treatments as needed.
• Receive and direct phone calls, check-in patients, obtain necessary information to file and update patient records.
• Assist with proactive chronic disease management and population health. This would include activities such as pulling reports for the patient populations that need improved control of their chronic conditions, medications adherence reviews, making phone calls encouraging these patients to come in for visits and sending them communication regarding follow up needs.
• Administer IM injectables and medications to patients as ordered.
• Transmit patient prescription refills as directed.
• Manage inventory of supplied and medical equipment. Order supplies as needed.

Core Skills and Experience

• Active and valid Licensed Practical Nurse license
• Training in phlebotomy is required
• Concierge-level customer service and work ethic
• A high level of professionalism and confidentiality
• Ability to work effectively in an innovative, fast-paced environment
• Ability to communicate clearly and effectively both verbally and writing with patients, clinical care team and external parties in a courteous and friendly manner

Other Requirements:

• All employees of Herself Health must be fully vaccinated for COVID-19, including CDC-recommended qualified booster vaccines
• Passage of the pre-employment drug screen
• Passage of the pre-employment background check
• Eligibility and completion of employee references
• Proof of US Citizenship or Eligibility to Work in the US with a permanent resident card

We support Equal Employment Opportunities (EEO). We are committed to an inclusive workplace. We do not discriminate based on race, religion, color, national origin, gender identity or expression, age, marital status, veteran status, disability status, parental status, political affiliation, or any other status protected by federal, state, or local laws.

All employees of Herself Health are expected to fully understand and abide by the practice's compliance policies and procedures. Employees are provided training upon hire and annually and regularly notified of changes as needed. It is expected that all employees will report any suspected violations of any federal or state laws to their direct supervisor, Human Resources, or the Compliance Officer.