Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

The Communications team at Hims & Hers is responsible for shaping how the world sees and understands our company, and our category. We help define the narrative, build trust, and drive adoption of our platform. As we build the next generation of personalized healthcare, our team plays a critical role in ensuring our work is understood by policymakers, regulators, industry stakeholders, and the public.

We’re looking for a Director of Policy and Trust Communications to lead strategic storytelling at the intersection of healthcare, technology, and regulation. In this role, you’ll develop and execute proactive communications that elevate Hims & Hers' voice in policy conversations, explain the impact of our care model, and build understanding and trust across government, media, and industry stakeholders. You’ll partner closely with the government affairs, legal, and medical teams, and support executive visibility and advocacy efforts.

You thrive in a fast-moving, high-impact environment. You know how to translate complex policy and regulatory issues into clear, accessible narratives. You’re comfortable working independently and cross-functionally, and you bring experience shaping public perception and navigating high-stakes communications for companies operating in regulated spaces.

You Will:

• Build and lead an integrated policy communications strategy that supports Hims & Hers’ regulatory, legal, and government affairs goals

• Craft narratives that make our business model, clinical approach, and regulatory position clear and credible to press, policymakers, and the public

• Lead proactive campaigns that educate, influence, and shape the conversation around telehealth, safety, access to care, and the future of healthcare

• Develop high-impact communications materials including messaging frameworks, press statements, policy blogs, executive remarks, and op-eds

• Serve as a strategic communications partner to the government affairs and safety teams on emerging issues and regulatory challenges
  Support executive communications and visibility efforts, particularly in high-stakes public policy, safety and industry forums

• Manage high-pressure, high-stakes issues and support real-time crisis response planning and execution

You Have:

• 10+ years of experience in policy, corporate, or regulatory communications, ideally in highly regulated, consumer-facing, or healthcare-related industries

• Bachelor's Degree in communications, journalism, legal, or a related field is often preferred

• Preferably based in Washington, D.C., or San Francisco, with strong familiarity and presence in the policy and regulatory landscape

• Proven ability to communicate complex legal, regulatory, safety, and policy concepts to non-expert audiences in a compelling and accessible way

• Track record of managing high-stakes issues and crafting proactive strategies that build trust, mitigate risk, and shape public perception

• Exceptional written and verbal communication skills, with strong editorial judgment and a high bar for quality and clarity

• Comfortable working closely with legal, government affairs, and executive leadership in fast-moving, nuanced environments

• Experience working across both traditional and new media, with a deep understanding of the landscape and strong relationships across the policy press

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.